Our core values are “Make Customer Success” and “World Class Service”.
We believe that we won’t be success before our customers did. That’s why we have local teams right next to door of our customers. Every of our teams are well trained to provide immediate customer service on technical and commercial. They born in the same country of our customers and speak the same language. So, except they are familiar on every of the products, they do understand what exactly the local need.
There is one thing we will never do is rating our customers by the country they locate and business size. Like Apple, you will get the same user experience no matter which country you get your iPhone, also like McDonald, the taste of the Big Mac in San Paulo same as in New York. We call this: “World Class Service”.